Here are specific instructions for finding serial numbers on some of our popular products (if your product isn't listed here, pleasecontact us.

For QuietComfort® 3 headphones:

The serial number is located in the battery compartment. You'll need to remove your rechargeable battery to see it. The battery and battery charger also have serial numbers. Do not use the numbers on the charger or battery, as these will be different.

For Quiet Comfort 2 and Bose® around-ear (TriPort®) headphones:

You'll find the serial number(s) on a label inside the right or left earcup. It is not necessary to remove the earcup cushion or the scrim to see this. Push the cushion up at the bottom of the earcup and you should be able to see one or two white stickers.

For Bose on-ear headphones:

You'll find the number(s) on a white sticker inside the left earcup. It is not necessary to remove the earcup cushion or scrim to see the serial number.

For Bose in-ear headphones:

The serial number is located on the warranty registration card included with your headphones at purchase. Please note: numbers on the left earpiece indicate the date of manufacture (DOM). The ear tip must be removed to see these numbers.

For Wave® systems:

You'll find the serial number for the Acoustic Wave® music system, Wave® music system, Wave® radio and Wave® radio/CD on the product label.

For 3·2·1® or Lifestyle® DVD systems

The serial number for your 3·2·1 or Lifestyle® DVD system is on the bottom of the media center.

Note: The Acoustimass® module has its own unique serial number.

Items that do not interfere with the structural integrity of your speaker or system, such as replacement speaker grilles, remote controls and cables, are available for purchase directly from Bose Customer Service.

Please call (852) 2123 9000 to place your order. To save time, please be prepared with the name of your product.
Additional replacement remote controls for other products are available for purchase directly from Bose Customer Service. Please call (852) 2123 9000 to place your order.

To save time, please be prepared with the name of your product.
Additional cables and speaker wire are available for purchase directly from Bose Customer Service. Please call (852) 2123 9000 to place your order.
Bose® products are covered under limited warranty for at least one year from the purchase date. Please refer to your Bose owner’s guide for specific details.
Use these simple guidelines to help you select the best location your Bose home audio product. Select a product or category for details.
HDMI (High-Definition Multimedia Interface) is a new digital audio and video cable used to connect some TVs, cable boxes and video game systems. HDMI enables a simple and high quality video connection between your video equipment, including your new Lifestyle® system and your digital television.
Simplay HD™ testing assures HDMI compatibility. Some devices featuring HDMI may not work well with others. Many manufacturers submit HDMI devices to Simplay, an independent certifying organization, which conducts tests to assure the compatibility of the electronics products with HDMI. All certified devices carry the Simplay HD label. Bose has submitted these Lifestyle® products to Simplay, which has verified consistent performance between these and all HDMI-enabled devices. These Lifestyle® products have met the standards necessary to bear the Simplay HD label.
Component video is an alternative to HDMI video. Should you experience an issue with HDMI, it may be due to the use of additional devices or components that have not passed Simplay HD™ HDMI compatibility testing. Symptoms may include loss of picture on your television (e.g., no signal, persistent snow, etc.). Fortunately, most HDMI-enabled products also feature component video outputs, which are a high-definition alternative to HDMI video. If you experience a problem with an external video source (e.g., cable box) while using an HDMI connection, we recommend that you use a component video cable and a separate digital audio cable to connect that source to your Lifestyle® system. (See Bose owner's manual for details.) With this simple change, you may enjoy the high performance of most high-definition sources while avoiding HDMI incompatibility issues.If you need further assistance, please contact our technical support group at (852) 2123 9000.